Can you take payments on my site in South Africa?

Yes. Managed Business includes payments through PayFast, SnapScan, and card, so your customers pay you on your own site. We set up the gateway, connect it to your bookings or order flow, and test it end to end before you go live.

How do the WhatsApp confirmations work?

When a customer books or buys, your site sends a WhatsApp Business notification with the details, and falls back to SMS if WhatsApp is not available. It keeps confirmations in the channel most South Africans actually read.

What does the 10-hour emergency SLA cover?

If something business-critical breaks, a payment failing or the site going down, we respond within 10 hours, and usually much sooner. Managed Business also gets same-day turnaround on urgent change requests during the working week.

Is 8 hours of changes a month enough for an app-style site?

For most Managed Business clients, yes. Eight hours covers content updates, new pages, small feature tweaks, and seasonal changes. Larger new build-outs are quoted separately, and we tell you before any work would go over your monthly hours.

Managed Business plan

Who it fits

Managed Business is for a company whose website is more than a brochure. It takes bookings against a real calendar, takes payments through PayFast, SnapScan, and card, confirms appointments over WhatsApp, and gives your customers a portal to log into. Think a clinic with online appointments, a studio that sells packages, a tour operator taking deposits, or a services firm that wants leads captured and tracked. If your site needs to do real work for your business, this is the tier built for it.

It is also the right home for a site you expect to keep growing. The dedicated server has headroom for app features, and the monthly hours give you enough room to keep adding to it. If you are weighing this against the middle tier, the full comparison lays out every line side by side.

Who should choose another tier

If you only need a brochure site, your services, your story, a contact form, and a clean presence on Google, Managed Business is more than you need. Plus is likely a better fit and costs less, with up to 10 pages, a blog you can update, a newsletter, and analytics on your own dedicated server. Start there, and move up to Managed Business the day you actually need bookings or payments. You can read how that upgrade works in our guide to monthly packages.

What is included

Managed Business includes everything in Basic and Plus, then adds the features that turn a website into a working tool:

The .co.za domain registered, managed, and included, with no renewal bill ever
25 @yourdomain.co.za mailboxes
A higher-spec dedicated Johannesburg server with your own IP address
Your website behind a web application firewall (WAF) that filters malicious traffic before it reaches the site
Up to 10 content pages plus the app pages your features need
One extra language, usually Afrikaans or isiZulu
Bookings with Google or Outlook calendar sync
WhatsApp Business notifications with SMS fallback
Payments on your site through PayFast, SnapScan, and card
A customer portal your clients log into
Lead capture for every enquiry
An AI question-and-answer assistant for common customer questions
An admin dashboard with a light CRM to run the site and track enquiries
A blog or news section, newsletter, smart contact forms, and analytics
Foundational SEO, Google Business Profile setup, and uptime monitoring
Automatic SSL renewal, daily backups, and a monthly one-page report
A POPIA-aligned privacy policy and cookie consent
A monthly strategy call and a 10-hour emergency SLA

Hosting

Managed Business runs on a higher-spec dedicated Johannesburg VPS with your own IP address: 2 vCPU, 4 GB RAM, 128 GB NVMe SSD, and 3 TB of monthly transfer, with daily backups, and the site sits behind a web application firewall (WAF) that filters malicious traffic. NVMe storage in a Johannesburg data centre keeps the site fast for South African mobile visitors, and the dedicated server gives your bookings, payments, and portal the headroom they need. See how the tiers compare on the plans page.

Example site structures

A few realistic shapes a Managed Business site takes:

A clinic or salon: services and team pages, an online booking calendar synced to staff diaries, deposit payments at booking, WhatsApp confirmations and reminders, and a customer portal for upcoming and past appointments.
A tour or activity operator: itinerary and gallery pages, a booking flow with card and SnapScan payment, automatic confirmation messages, and a light CRM that tracks enquiries from first contact to paid trip.
A services firm or consultancy: service pages with lead-capture forms feeding the CRM, an AI assistant answering common questions, a client portal for documents and updates, and an admin dashboard tying it together.

Your monthly care

Managed Business includes 8 hours of changes a month, alongside the uptime monitoring, automatic SSL renewal, daily backups, and the monthly one-page report. Urgent change requests get same-day turnaround during the working week, and the 10-hour emergency SLA means a business-critical problem, a failed payment or the site going down, gets our response within 10 hours and usually much sooner. You also get a monthly strategy call to plan what the site should do next. If a request is a larger build rather than a tweak, we tell you before any work goes over your monthly hours.

Plans are month to month with one calendar month's notice to cancel. You own your domain, content, brand, and the final site, and if you ever leave, we export everything and hand it over cleanly. To get going, pick Managed Business and we will set up the build, or talk it through first on a quick call.

Choose Managed Business → Compare plans

When your site does real work.